Help centre
FAQ
Shipping, returns, sizes, fabrics: the quick answers. Type what you're looking for or pick a topic.
- €3.90Shipping in Germany · free from €100↗
- 14 daysRight of withdrawal · online form↗
- 1We only sell and ship in Germany↗
- 1–2 daysUsual time until your order ships↗
Orders & payment
How do I place an order?
Pick your colour and size, add the piece to your cart and head to checkout. After you've placed your order, you'll get an order confirmation by email. Your purchase contract is concluded when we confirm your order by email or ship it, whichever comes first.
Which payment methods can I use?
All payment methods available for your order are shown at checkout before you pay. Depending on your device, this includes express options like Shop Pay, Apple Pay and Google Pay.
When will my payment be charged?
Your payment method is charged right after you complete your order, unless the checkout says otherwise.
Are there any extra costs?
No hidden extras. All prices are final prices in euros. The only thing added is shipping, which is shown at checkout before you pay. As we ship from Germany within the EU, there are no customs fees.
Where do I enter a discount code or gift card?
At checkout, in the field Discount code or gift card. The discount is applied before you pay.
Shipping & delivery
Which countries do you ship to?
We currently ship to all 27 EU countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
We don't ship outside the EU yet, for example to Switzerland, the UK or the US.
How much does shipping cost?
- Germany: €3.90, free from an order value of €100
- All other EU countries: €11.90
The final shipping cost is always shown at checkout before you pay.
How long does delivery take?
We usually pack and ship your order within 1–2 working days. After that, delivery normally takes 3–5 working days.
How can I track my parcel?
As soon as your parcel is on its way, you'll get a shipping confirmation by email with a tracking link.
My parcel arrived damaged or something's wrong. What now?
Sorry about that! Please check your order when it arrives. If an item is damaged, faulty or not what you ordered, email us at info@bearfit-shop.com with your order number and, if you can, a photo. We'll sort it out quickly.
Returns & withdrawal
You can withdraw from your purchase within 14 days, without giving a reason.
Can I return my order?
Yes. You have a statutory right to withdraw from your purchase within 14 days, without giving any reason. The 14 days start on the day you, or someone you name (other than the carrier), receive the last item of your order.
How do I withdraw from my purchase?
The easiest way is our online form: Withdraw from contract. You'll also find the Withdraw from contract button in the footer of every page. After you send it, we'll confirm receipt by email straight away.
You can also email us at info@bearfit-shop.com or send a letter to Bearfit, Hauptstraße 86, 10317 Berlin, Germany. A clear statement is enough.
Where do I send my return?
Please send items back to:
Bearfit, owner Sven-Arnold Richter
Hauptstraße 86
10317 Berlin, Germany
Send them within 14 days of telling us that you're withdrawing. Sending them before the 14 days are up is enough.
Who pays for return shipping?
You pay the direct cost of sending items back to us.
When will I get my money back?
We refund all payments, including the standard shipping cost of your original delivery, within 14 days after we receive your withdrawal. We use the same payment method you paid with, and you won't pay any fees for the refund.
We may wait with the refund until the items are back with us or you've shown us proof that you sent them.
Can I try things on? Do the tags need to stay on?
Try your pieces on just like you would in a shop. If an item has been handled more than needed to check its quality, features and fit, for example worn for a workout or washed, you may have to pay for the loss in value. Keeping the tags on is the safest way.
Can I exchange an item for another size or colour?
The fastest way: withdraw from the item you want to swap and place a new order for the size or colour you'd like. That way, your new piece doesn't have to wait for your return to arrive.
What if my item turns out to be faulty later?
Your statutory warranty rights apply. For new goods in Germany, that's two years from delivery. Email us at info@bearfit-shop.com with your order number and a photo of the problem, and we'll take care of it.
Size & fit
How do I find my size?
Our Size & Fit page shows the measurements of each product for every size. Tip: lay a T-shirt that fits you well flat on a table, measure it and compare it with our measurements.
Which sizes do you offer?
- Men's tees and hoodies: XS to XXL
- Women's performance tee: XS to XL
The sizes available in each colour are shown on the product page.
I'm between two sizes. Which one should I pick?
Compare the measurements of both sizes with a piece you love wearing. For a closer, sporty fit, take the smaller size. For a more relaxed fit, take the larger one. Still not sure? Write to us at info@bearfit-shop.com and we'll help.
Materials & care
What are your clothes made of?
Every product page shows the exact fibre composition, just like the care label sewn into your piece. Want to know more about a fabric? Just ask us at info@bearfit-shop.com.
What is lyocell?
Lyocell is a fibre made from cellulose, the main component of wood. The wood pulp is dissolved and spun into new fibres. Lyocell feels smooth and soft and absorbs moisture well. That's why we use it for our performance tees.
Why don't you call your clothes “sustainable”?
Because one word doesn't prove anything. Since 27 September 2026, EU rules ban vague green claims without evidence, and we think that's a good thing.
So instead of words like “eco” or “sustainable”, we show you facts: fibre composition, fabric weight, fabric supplier and where a piece is made. Certificates usually belong to the fibre or the fabric, not automatically to the finished garment. We only show a certificate when we have the documents for it, and we always say what it covers.
How should I wash my BÆRFIT pieces?
Always follow the care label in your piece. A few tips that help most fabrics last longer:
- Wash inside out with similar colours
- Use a mild detergent and skip the fabric softener
- Let your pieces air dry instead of tumble drying
About BÆRFIT & contact
Who is behind BÆRFIT?
BÆRFIT is a small independent sportswear label from Berlin, run by Sven-Arnold Richter.
How can I contact you?
Email us at info@bearfit-shop.com, use our contact form or the chat button in the bottom right corner of the shop. We'll get back to you as soon as we can.
Will sold-out sizes or colours come back?
Write to us at info@bearfit-shop.com and tell us which piece, colour and size you're looking for. We'll let you know if a restock is planned.
How do you handle my data?
Our privacy policy explains which data we collect, why we need it and how long we keep it. Questions about your data? Email us at info@bearfit-shop.com.
Schreib uns, wir helfen dir direkt weiter.
Still stuck?
Ask a human.
Just write to us and we'll get back to you as soon as we can.
info@bearfit-shop.comWant to send something back? Use our online withdrawal form.